Returns and Exchanges

What is MARLO's return policy?

MARLO is happy to accept returns of unopened wine up to 14 days after the date of sale. Original sales receipt is required. For our complete return and exchange policy please check out our Terms & Conditions.

How long does it take to process a return?

Refunds will be processed within 24 hours of your request. Please allow 3-5 business days for refund to be reflected in your account.

What do I do if I received the product as a gift but want to return it?

Nightmare! Just shoot us an email and we’ll see what we can do hello@marlo.wine

What should I do if I receive the wrong product?

If you have any issues with your order email hello@marlo.wine and we’ll look right into it.


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